Support

Write to wuyuking1012@gmail.com and you'll hear back. One person builds this app, so replies take a day or two rather than minutes.

Why does it say "doubtful" so often?

Because labels rarely say where an ingredient came from. Glycerine, mono- and diglycerides and most emulsifiers can be made from plants or from animals, and the packet usually doesn't tell you which. When the source is unstated, the app says exactly that instead of guessing in either direction. Being told to look closer is the honest answer there.

The result looks wrong to me

Send the barcode or a photo of the ingredients list and say what you expected. If the underlying rule is wrong, fixing it corrects the answer for everyone who scans that product afterwards. These emails are worth more than they look.

Does the app decide what is permitted?

No. It reports what is on the label and where that information comes from. Where certifying bodies classify an ingredient differently, it shows both positions instead of choosing between them. For a final answer, ask your local certifying body.

A product isn't in the database

Barcode lookups come from Open Food Facts, a community database that doesn't have everything. When a product is missing, photograph the ingredients list instead. That path doesn't need the product to exist anywhere.

How do I change the language?

Settings, then Language. The app follows your phone by default, and switching takes effect immediately.

I paid and lost my purchase

Settings, then Restore purchases. Purchases are tied to your Apple Account, so a new phone or a reinstall gets them back. If the button doesn't help, email the address above.

How do I delete my data?

Clear the history from inside the app, or delete the app. Everything the app stores about you lives on your phone. There is no account anywhere and no copy on a server. See the privacy policy.

This is an ingredient information tool, not a religious ruling. For a final answer, check with your local certifying body.